Skip to content
FRBook

004 — FAQ

Frequently asked questions

Twenty short answers, grouped by topic. For full details, our terms and our privacy policy prevail.

Booking

01How do I book a session?

Fill in the contact form, call or email us. We reply within one working day with a proposed slot and a written quote. The booking is firm once you accept the quote and pay a 30% deposit.

02Which payment methods do you accept?

Bank transfer, for the deposit as well as the balance, and card payment at the studio. Transfer details appear on the quote and the invoice.

03Can I reschedule my session?

Yes. More than 7 days before, rescheduling or cancelling is free. Between 7 days and 72 hours, the deposit is carried over once to a new date within 3 months. Less than 72 hours before, the deposit is kept, except in cases of force majeure.

04Do I have a right of withdrawal?

If you book at a distance as a consumer, you have 14 days to withdraw. If you ask for the session to take place before that period ends, you pay for the part already performed if you withdraw. For bespoke composed music, the right of withdrawal does not apply under the French Consumer Code. Full details are in our terms.

05Can minors record?

Yes, from the age of 14, with written consent from a legal guardian who books and pays. Until 16, a responsible adult is present for the whole session.

During the session

06How long does it take to record a song?

For the vocals of a three- to four-minute song, allow two to four hours in general. A well-prepared band can record basic tracks for four to six songs in one day.

07Can I bring someone?

Yes, one or two people can join you in the control room. Beyond that, let us know and we will see whether it stays compatible with the work.

08Does the studio provide instruments?

Yes: an acoustic drum kit, a digital piano, guitar and bass amps. You can also bring your own gear. We do not lend guitars or basses.

09What if the session runs over?

We only extend a session if you ask. Extra time is charged per half hour at the service rate, and only if the next slot is free.

10Should I bring headphones?

It is not necessary; the studio provides closed and semi-open headphones. If you are used to a particular model, feel free to bring it.

Files and rights

11In what format will I receive my files?

As 24-bit WAV, at 48 kHz by default or at your project's sample rate. We deliver by download link or to your drive.

12How long do you keep my sessions?

6 months after the last session. After that they are deleted. Remember to collect and back up your files.

13Who owns the recordings?

Once the service is paid in full, the producer's rights in the recordings made for you are yours. The studio claims no rights in your works.

14And for commissioned music?

The composer remains the author. A written assignment states the rights assigned, the uses, countries and duration. If the composer is a SACEM member, broadcasting goes through collective management.

15Do you use our voices to train AI?

No. We never use our clients' recordings to train artificial intelligence systems, and we do not clone any voice without the specific written authorisation of the person concerned.

Rates and practical matters

16Do prices include VAT?

Yes. All prices shown include 20% French VAT. For example, a vocal studio hour costs €55 including VAT. The Services page also shows amounts excluding VAT.

17Do you offer packages?

The 4-hour block (€200) and 8-hour day (€380) for vocals, the half day (€290) and full day (€520) for bands, and the EP mastering package (€240).

18Are you open on Sundays?

No. The studio opens Monday to Saturday by appointment and is closed on Alsace-Moselle public holidays, including Good Friday and 26 December.

19How do I get to the studio?

Tram C to Landsberg, then a few minutes on foot; bus N2 to Neudorf Marché. Bike parking in front of the building.

20Is the studio wheelchair accessible?

The entrance is step-free from the street; a 2 cm step separates the entrance from the live room. The toilets are not adapted. Let us know and we will organise the session as well as possible.

A project in Strasbourg?

Let's talk about your next session

Describe your project: we reply within one working day with a slot and a written quote, no commitment.